adagency360
Custom CRM

Custom CRM software, built for your industry

Off-the-shelf CRMs make you change how you work. We design and build a CRM around your process, your team and your clients, with every lead source connected and the busywork automated.

Chat on WhatsApp
What's included

What every custom CRM includes

  • Workflows built around you

    Stages, fields, forms and approvals that match how your team already works.

  • Every lead in one place

    Website forms, Google and Meta lead ads, WhatsApp and calls flow in automatically, tagged by source.

  • Automation that saves hours

    WhatsApp, email and SMS follow-ups, reminders and task assignment that run on their own.

  • Roles and permissions

    Owners, managers and staff each see exactly what they need, and nothing they should not.

  • Dashboards and reports

    Live numbers on leads, conversions, team performance and revenue, ready to share.

  • Your data, your system

    Hosted securely in your name, with exports and backups, so you are never locked in.

Built for your industry

Ready-made foundations, customised for you

  • Immigration consultants →

    Client files, document checklists, visa application status, payments and automatic client updates.

  • BPO and call centres →

    Processes, agent workspaces, dialer integration, quality audits and live productivity dashboards.

  • Your industry

    Clinics, real estate, education, manufacturing or services: if your team follows a process, we can build a CRM around it.

Is it right for you?

Made for you if

  • Your team runs on spreadsheets, WhatsApp chats and memory
  • Generic CRMs never quite fit how your business works
  • You cannot see what every lead, client or team member is doing
How we work

How we build your CRM

  1. Step 1

    Discover

    We sit with your team, map how leads, clients and work move through your business today, and list what slows you down.

  2. Step 2

    Design

    You see the screens, fields, stages and reports before any code is written, and we refine them with you.

  3. Step 3

    Build and migrate

    We build the CRM in stages, connect your website, ads, WhatsApp and phone systems, and move your existing data across.

  4. Step 4

    Launch and support

    Your team is trained, the CRM goes live, and we keep improving it as your business grows.

FAQ

Questions, answered

Why a custom CRM instead of an off-the-shelf one?

A custom CRM fits your exact process, so your team actually uses it. You pay for what you need, not for features and per-user licences you never use.

How long does it take to build?

Most CRMs go live in stages. A first working version is usually ready in a few weeks, and we keep adding modules after launch.

Can you move our existing data across?

Yes. We import your spreadsheets, contacts and records from your current tools, and check them with you before going live.

Who owns the CRM and the data?

You do. The system and every record in it stay in your name, so you keep everything if we ever part ways.

WhatsApp